Gary McDougall is a recently retired police officer who served the law enforcement community for 25 years, where his focus was in the area of personnel development, specifically the area of communication. In 1997, Gary undertook a course of study through the University of Calgary, in conjunction with the Alberta Arbitration and Mediation Society, in the area of Mediation and Negotiation.
Gary achieved certification as a qualified Mediator and Negotiator and has conducted numerous highly successful workplace meditations within the law enforcement community and with outside agencies and public businesses.
Also in 1997, Gary attended the Canadian Police College in Ottawa and successfully completed the Certification Program to become a qualified Hostage and Crisis Negotiator. Between 1997 and 2006, Gary was involved in 47 high-risk hostage/crisis situations. In addition to his involvement as an operational Negotiator, Gary coordinated all training for the Police Hostage Negotiator Team in Calgary. His success in this endeavour led to him to organizing training for Hostage Negotiators from across western Canada and the north-western United States.
Gary’s specialty is in the area of training workplace groups in conflict management, dealing with difficult clients, ethics in the workplace and workplace violence issues. He has been responsible for teaching police officers these skills for a number of years and has instructed in these disciplines at the Canadian Police College in Ottawa.
In 2004, Gary formed a company called Conflict Solutions and began teaching these skills to outside agencies, which include the security industry, oil and gas, sports facilities, the health care industry and educational facilities. In addition, he volunteers his facilitation services to organizations such as the SPCA, The Salvation Army and the Alberta Council of Women’s Shelters.
Gary has also acted in a consulting role for the FBI in the area of Hostage/Crisis Negotiations. In 2006, Gary was invited to the FBI Training Academy in Quantico, Virginia where he presented to, and facilitated training for, new FBI Hostage Negotiators. He was asked back to the FBI Academy in January of 2007 and again facilitated training for FBI Negotiators and developed a new evaluation process for the Negotiation Training Course. www.conflict-solutions.ca
Rachela Buonincontri, BA, MC:AT, CCC
Certified Counselor and Art Therapist
Rachela is dedicated to helping individuals in the commitment towards health and wellness and focuses on issues such as: depression, anxiety, self-esteem, stress, anger, cancer and health concerns, grief/loss, positive self-growth and development, spirituality, positive living, career counselling, and relationship concerns. Throughout her studies Rachela has been interested in diverse forms of healing and alternative approaches to self-growth and development in order to best assist her clients. Her practice is based on positive psychology, self-awareness, authentic expression, and spirituality. She is interested in helping people get in touch with their inner truth and the essence of who they truly are so that they may be able to live a more authentic, happy, and healthy life.
Rachela’s interests include health and wellness, the mind-body connection in healing, mindfulness meditation, creative visualization, phototherapy, and expressive art therapies. She is committed to living a conscious and passionate life and is dedicated to assisting others to become empowered and to live their fullest potential.
Karen Turner, Efficiency Coach
Our company founder has studied organizations and identified common faults with key internal systems. Surprised by how these environments were set up for failure, Karen developed efficiency processes to effectively manage paper flow, team interactions, task management and technology use.
Karen helps managers, executives, entrepreneurs and their employees apply Turner’s proven efficiency principles. Her unique hands-on approach has earned her a reputation for bottom-line results. Turner clients gain an average of an hour a day, or 6 weeks a year.
E-mail Karen: Karen@turnerefficiency.com
Contact Karen at 403-241-1100
Debbie is a happy baby boomer presently seeking new adventures after completing a career as a police officer with the City of Calgary. She now considers herself semi-retired as she works part-time and devotes the rest of her time to her grandchildren and her camera. Her present quest is to be true to her dreams as she explores her creative yearnings as she transforms from left to right brain thinking.